Job description:
• Is willing to build a long-term relationship with the customer, not a “job-hopper”• Provide support to customers over the phone.
• Handle and resolve customer’s complaint.
• Has empathy for the customer’s situations.
• Monitoring calls for quality assurance.
Skills:
• Faculty graduate (Preferred faculty of medicine, pharmacy and Science)• Fluent in both written and spoken English.
• Very good computer knowledge.
• High level communication Skills
• Ability to work under pressure and handle angry customers efficiently
• Able to work under rotational shifts
• Flexible, representable and have multi-function & problem solving skills.
• Provide superior customer service and work quality while demonstrating attention to details.
• Ability to understand and effectively respond to the customer’s need and concerns.
| Company: | NR HR Service |
| Contact Name: | nermin |
| Contact Email: | nr.hrrecruitment@gmail.com |
| Contact Phone: | 01019422990 |
يمكنك زيارتنا باستمرار لتكون على علم بافضل فرص العمل الشاغره والخاليه فى مجالات متعدده فى مصر والدول العربيه والاجنبيه
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