الثلاثاء، 17 أبريل 2012

Supervisor & Call Center Manager :NR HR Service

Job description:

•        Motivating call center agents to achieve high performance
•        Manage and direct all aspects of incoming call center operations.
•        Is willing to build a long-term relationship with the customer, not a “job-hopper”
•        Provide support to customers over the phone.
•        Handle and resolve customer’s complaint.
•        Has empathy for the customer’s situations.

Skills:

•        Faculty graduate (Preferred faculty of medicine, pharmacy and Science)
•        Fluent in both written and spoken English.
•        Very good computer knowledge.
•        High level communication Skills
•        Ability to work under pressure and handle angry customers efficiently
•        Able to work under rotational shifts
•        Flexible, representable and have multi-function & problem solving skills.
•        Provide superior customer service and work quality while demonstrating attention to details.
•        Ability to understand and effectively respond to the customer’s need and concerns.


Job Category: Customer Service
Language requirements:
  • English-very good
Employment type: Full Time
Salary: Unspecified
Degree: Bachelors
Experience (year): Unspecified
Job Location: Egypt
Address: nasr city

للتواص مع المعلن على العنوان التالى

Company: NR HR Service
Contact Name: nermin
Contact Email: nr.hrrecruitment@gmail.com



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